One-Hour Response Guarantee in Cloud Hosting
Our guaranteed max response time for any support ticket that you post or any email that you send is just 1 hour, even if you contact us on weekends and national holidays. Regardless of the nature of your query or problem, we’ll lend you a helping hand instantly and will give you the required information to sort out any problem with your sites. The real reaction time typically does not surpass fifteen to twenty minutes, which is why you can just forget about waiting for hours and hours to get an issue solved or what’s even worse than that – waiting around one whole day only to obtain an answer that more info is needed while nothing’s fixed. We will assist you at once just because we are aware of precisely how precious time can be in the dynamic Internet realm. The 60-minute response guarantee applies to any technical or billing enquiry that you may have with regard to our cloud hosting.