A 99.9% Server Uptime
The main benefit of developing your own cloud hosting system is that you don’t have to be worried about compatibility – you design a special set of software apps in such a manner as to work with a defined set of hardware elements. The outcome is something way more stable and dependable, because there are fewer potential chances of failure. We have set up our cloud hosting system atop proven hardware elements in addition to a heavily modified version of SELinux in order to create a really risk–free home for your own web sites.
That is the reason why, with all our cloud hosting packages we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all our datacenters.
A 99.9% Network Uptime
In order to deliver a top–class hosting service, you can barely rely on the default network configuration in a datacenter. We’ve built our very own custom internal network in an effort to ensure a supersonic connection speed with the outside world.
And thanks to this, regardless of which data centers you choose: our US based data center, our UK based data center, in our FI based data center, in our East Europe based data center or our AU based data center, you will enjoy an assured 99.9% network uptime. And this guarantee is valid for all hosting services offered in each datacenter.
A 30–Day Money–Back Guarantee
Even though we have given our best to lessen all possible risks with our cloud hosting plans and despite the fact that our company offers premium tech support, there are instances when the client is simply not content with what we are offering. Or he wants to upgrade to a more robust web hosting solution, such as a VPS server or a dedicated server.
That’s why our company offers a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you’re not happy, we will give you a reimbursement.
24/7 Technical Support
If you have ever had to wait for hours to get an answer, you are aware of how aggravating this can be, even more so when your website is at stake. That is the reason why we offer a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technical support engineers will be at your disposal and they’ll get back to you in less than an hour. And the best part is that their average support ticket response time is less than 20 minutes!