Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide you with a 1–hour answer warranty with all our cloud hosting packages, which means that every single advice question you send will be reacted to in only 1 hour maximum. Our support staff members are qualified to very fast solve any situation and to provide you with well–timed information on any trouble that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Our support service is offered by a crew of capable specialists who definitely are able to react to your request quickly. You are able to speak to the tech support team crew by opening a customer assistance ticket from your Site Control Panel or by submitting us an e–mail message. On working days, you may as well contact us on the phone or make use of the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • greystonehosting has included a thorough information base into the Control Panel so that you could acquire handy step–by–step instructions anytime. Each section of the Control Panel has its own contextual guide area showcasing a variety of how–to articles. We have also organized movies to offer you with a greater idea of the best way to carry out any given process.