Q: What does the web site migration service entail? Will my website be secure?
A: If your current hosting provider can no longer fulfill the necessities of your site, or when you go through regular downtime, or if you are forced to wait for hours for the tech support team to get back to you, it might be smart to switch your web hosting provider, i.e. to transfer all the files for your web sites along with your databases from your present provider to your new provider. At greystonehosting, we know that this can often be difficult & time–consuming. That’s the reason why we’ll accomplish all that for you at no cost!Our highly skilled technical staff will transfer your website content from your current provider to us. Our technicians have plenty of experience with website migration and are able to handle everything – from an average WordPress–based weblog or Joomla™ website, to an extremely complex, custom–built web application.
Q: How long will the website migration procedure take?
A: There are lots of variables to take into account – the overall number of files, the size of the database, the complexity of the web site itself and the current workload of our web site migration professionals, etc. That being said, we do our best to carry out all website migrations within a 48–hour time frame. Smaller–sized websites are transferred much faster – usually within 24 hours.
Q: Do you need anything from me before you begin moving my site?
A: We don’t need any personal information. We’ll need, however, the login info for your present hosting account and the name of the website that you need to move.
Q: You will access sensitive data. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my site?
A: While we transfer your website, it will be available both in your web hosting account with us and in your account with your old web hosting provider. After the transfer is done, we will ensure that everything is functioning properly and that the integrity of your data is not affected prior to informing you that the transfer is completed. After that, we will tell you how to transfer the domain name to your hosting account with us and how to modify your DNS settings.
Q: Will my current web hosting provider need to provide any information/assistance?
A: Nope. We’ll never get in touch with your hosting provider about anything. They won’t be aware of the website migration either.
Q: Does it make a difference what platform my present provider is using?
A: Yeah. We support all regular Linux–powered web hosting platforms. We don’t support Windows–based hosting platforms, since we don’t offer Windows hosting services ourselves.We also don’t support proprietary site creation and administration user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.